Humanizing the Customer Journey

11/12/2018 11 min Temporada 1 Episodio 44
Humanizing the Customer Journey

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Episode Synopsis

Technology plays a huge role for businesses and consumers today. As technology - and people - become more sophisticated, it's important to understand the importance of humanization in the customer journey. Joe Welu explains how simple this seemingly complex concept is for banks, lenders and financial services.

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