How UX Friction Actually Improves Your Digital Experiences - Erin Young

Everything Clicks
17/04/2025 33 min Episodio 3
How UX Friction Actually Improves Your Digital Experiences - Erin Young

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Episode Synopsis


Slide UX founder and principal Erin Young shares when friction in user experience can be beneficial, how to balance information and simplicity for complex products, and why user research often catches what A/B testing missed. Find out how UX sits at the intersection of marketing, product, and IT, and how you can speak each team’s language to create a better digital experience.

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