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Listen "The Psychology of Patient Loyalty: Why Patients Stay or Leave Your Dental Practice"
Episode Synopsis
What makes patients choose—and stay with—a dental practice in 2025?
Join Dentalcorp CMO Martin Fecko and Dr. Gary Glassman as they decode the modern patient experience in dentistry. Drawing from insights across hundreds of practices, they share what drives patients' decisions to stay, leave, or recommend their dental provider.
Key insights include:
The hidden factors influencing patient loyalty
How to identify and address patient friction points
The surprising link between technology and emotional connection
Data-driven strategies to increase patient retention
Building practice value through stronger patient relationships
From analyzing patient behavior to implementing proven retention strategies, discover how Canada's leading dental organization builds lasting patient loyalty. Perfect for practice owners and dental leaders looking to enhance their patient experience and drive practice growth.
Follow for more industry-leading insights from dental healthcare's most innovative leaders!
Join Dentalcorp CMO Martin Fecko and Dr. Gary Glassman as they decode the modern patient experience in dentistry. Drawing from insights across hundreds of practices, they share what drives patients' decisions to stay, leave, or recommend their dental provider.
Key insights include:
The hidden factors influencing patient loyalty
How to identify and address patient friction points
The surprising link between technology and emotional connection
Data-driven strategies to increase patient retention
Building practice value through stronger patient relationships
From analyzing patient behavior to implementing proven retention strategies, discover how Canada's leading dental organization builds lasting patient loyalty. Perfect for practice owners and dental leaders looking to enhance their patient experience and drive practice growth.
Follow for more industry-leading insights from dental healthcare's most innovative leaders!
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