Your Website’s Real Job Is to Help People Decide Quickly

14/12/2025 11 min Episodio 22
Your  Website’s  Real  Job  Is  to  Help  People  Decide  Quickly

Listen "Your Website’s Real Job Is to Help People Decide Quickly"

Episode Synopsis

Send us a textMost tourism and event websites don’t fail because they’re ugly or outdated.They fail because they make people work too hard to decide.In this episode of Destination Roadmapping, we’re taking a tough-love look at what your website is actually doing when visitors land on it and why “looking good” isn’t the same as working.Visitors aren’t browsing your website.They’re deciding — fast.In Episode 22, you’ll learn:Why your website isn’t a brochure, filing cabinet, or history bookThe four decisions every visitor makes (often in under a minute)The Visitor Decision Framework: Belonging, Clarity, Ease, and DirectionWhere small-town and destination websites most often break the decision processA simple 3-minute test to see if your website is helping, or quietly losing, visitorsIf your website feels packed with information but visitation, attendance, or engagement isn’t growing, this episode will help you see why.Your website’s real job is simple: help people decide quickly.And if it doesn’t?They decide to go somewhere else.Thanks for listening! Look for new episodes each Sunday wherever you get your podcasts, and in the meantime... Follow us on Facebook & Instagram Connect with Vicky on LinkedIn Need help with determining the economic impact of your events? We've got you covered with our Event Impact Analysis program.