Richard started as in intern in Gillette, followed by a couple of years in HR at a media and marketing company, before joining Shawmut almost 16 years ago, Shawmut is a $1.3B Design and Construction firm, which is 100% employee owned - by over 1000 employees.Richard has a unique ability to streamline training strategies and enhancing work performance, employee morale, and HR best practices. "I pride myself in my expertise developing innovative HR initiatives to restructure processes/programs and capitalize on organization growth opportunities."He sees investment in talent enablement and growth as critical to the companies market advantage and overall company growth.Ross and Richard talk about being ready for the unexpected, uncertainty, growth, experiences, travel, failure, culture, new roles, hiring, HR, developing, hybrid workspaces, managing people, supporting people, re-evaluating, burnout, quick fixes and thriving.The pair also discuss connections, understanding, Diversity Equity Inclusion (DEI), families, carer development, choosing a direction, trusting technology, adapting, innovation, virtual reality, investment, work life balance, empathy, compassion, hope, care and saying no.Timecodes: 00:28 Introduction to Richard02:34 Richard's move from Boston to New York03:55 Change and challenging himself05:31 Challenges setting up a new office07:56 Transitioning roles at work10:22 Navigating change in a large company16:37 Dealing with exhaustion 20:06 Developing teams and thriving23:06 Personalised development plans26:18 Dealing with resistance to technology31:29 The dangers of not overcoming change35:16 Leadership predictions for the next 3-5 years 38:38 Intent rings42:19 The last time Richard did something for the first timeConnect with Richard:LinkedInShawmut Design and ConstructionConnect with Ross:WebsiteLinkedInMoonshot Innovation 

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