CX Today

CX Today

Por: CXToday.com
News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.
353 episodios disponibles

Latest episodes of the podcast CX Today

Mostrando página 13 de 18

The Latest Big CX News on Private GPT, Alexa 2.0 & the 'Godfather of AI' 16/05/2023
What's Next for Avaya After Chapter 11 Bankruptcy? 15/05/2023
Will ChatGPT Help Solve My Most Pressing Contact Center Problems? 09/05/2023
Sprinklr Is In the CCaaS Market, and It's Not Here to Play Around 28/04/2023
Beyond the Code: Empowering Women in Non-Technical Roles in Technology 20/04/2023
The Latest BIG News Meta, Qualtrics, and Salesforce - CX Today News 03/04/2023
Assessing the Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023 - CX Today News 21/03/2023
Women Driving Diversity, Equity, and Inclusion in CX Technology - CX Today News 08/03/2023
Drive Cost-Reductions with Effective Self-Service 06/03/2023
3 Contact Center Agent Trends for 2023 (and How to Address Them!) 02/03/2023
6 Practical NLP Use Cases That Can Transform Contact Center Performance 27/02/2023
BIG CX News - The Latest on Avaya's Bankrupcy, Activist Investors at Salesforce, and Zoho In UCaaS 23/02/2023
Will CRM Systems Replace Contact Center Platforms? 17/02/2023
A ChatGPT-Powered Voicebot Demo and Conversation with the Microsoft Engineer 16/02/2023
Analyzing the Conversational AI Landscape with Bradley Metrock 13/02/2023
Create More 'Memorable' Customer Experiences by Using Remote Video 30/01/2023
Get Started with Video Customer Service 30/01/2023
The Latest BIG News from Avaya, AWS, and ChatGPT 26/01/2023
Is Your Contact Center Recession Proof? 20/01/2023
How CPaaS is Changing Customer Experience - CX Today News 12/01/2023
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