Listen "NiCE Interactions International: Everything You Can Expect from the Must-Attend CX Event"
Episode Synopsis
CX Today’s Charlie Mitchell sits down with Simon Broadbent, SVP UKI & SAIL at NiCE, to preview one of the contact center industry’s biggest vendor events: NiCE Interactions International 2025. Together, they explore the biggest challenges facing contact centers today and how NiCE plans to help solve them through strategy, innovation, and real-world customer stories. In doing so, they discuss: What challenges are contact centers facing today? How NiCE is tackling these issues at Interactions International 2025 What else is there to enjoy?
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