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Listen "Big CX News - The Latest on the New Amazon Connect, Zendesk's New Contact Center Platform"
Episode Synopsis
CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.He's joined by four prominent CX analysts to dissect each story. In this edition, our CX experts include:Liz Miller, VP & Principal Analyst at Constellation ResearchRebecca Wetteman, CEO & Principal Analyst at ValoirShelly Kramer, President & CEO at Kramer & CompanyFinbarr Begley, Senior Research Analyst at Cavell
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