Listen "Ep. 139: Helenio Gilabert, Schneider Electric"
Episode Synopsis
Helenio Gilabert is the senior director for digital transformation with Schneider Electric. Right out of the gate, Helenio stresses that word “transformation” over “digital.” While technology is the enabler, meaningful implementation can’t happen without a process and cultural change. This process must include all enterprise verticals and every individual within an organization. As Helenio puts it, “You have to offer [employees] a clear view of the path that they can take as an individual to contribute to the organization. And that will require some investment from companies in training and professional development.” Lastly, Helenio defines edge solutions as a hybrid approach to cloud and AI. After all, data is only as good as what we do with it.
More episodes of the podcast CX Network
Elan Frank, Slack
22/04/2020
Ep. 156: Karen Tilstra, Florida Hospital
08/04/2020
Ep. 155: David Campos, SertaSimmons
01/04/2020
Ep. 152: Deena John, McDonalds
11/03/2020
Ep. 151: Todd Gilliam, Comcast
04/03/2020
Ep. 150: Uzair Rashid, CVS Healthcare
26/02/2020
Ep. 149: The Genworth Financial Team
19/02/2020