CX Expert Talks

CX Expert Talks

Por: Alterna CX
Welcome to the CX Expert Talks Podcast powered by Alterna CX. We are bringing together industry experts, best practice stories from our customers and the newest insights on Customer Experience Management. Reach out to us for any inquiries or questions at www.alternacx.com/contact-us
8 episodios disponibles

Latest episodes of the podcast CX Expert Talks

How to Drive Branded Customer Experience Transformation in a Challenging and Highly Regulated Industry? 30/09/2020
The Future of Retail and Customer Experience 01/09/2020
Using Contextual Relevance to Drive Continuous Improvement in Customer Experience 09/07/2020
Making Insight Generation a Habit 01/07/2020
Keep Calm and Invest in Digital: The Impact of Covid-19 on the Financial Institutions and Customer Experience 17/04/2020
Melih Ozgul of Metro C&C Turkey: Connecting the Dots Around the Customer 03/03/2020
Don't Be Afraid to Ask Why: Text Analytics in Action 21/08/2019
Creating a CX Driven Culture for Retail Banking 08/08/2019
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