How to better your IT Helpdesk with Spencer Brown, Plow Networks’ IT Helpdesk Team Lead

13/06/2023 43 min Episodio 48
How to better your IT Helpdesk with Spencer Brown, Plow Networks’ IT Helpdesk Team Lead

Listen "How to better your IT Helpdesk with Spencer Brown, Plow Networks’ IT Helpdesk Team Lead"

Episode Synopsis

This week, Bryan is joined by Plow Networks' IT Helpdesk Team Lead Spencer Brown to discuss improving the IT helpdesk. Bryan asks Spencer to share what he thinks makes a great helpdesk, creative ways he's found to improve analysts' performance and efficiency, and how to keep the work fun interesting, and not too stressful. We hope you enjoy this week's episode.
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