CDP003 - The Three Cs to Effective Change in the Workplace

CDP003 - The Three Cs to Effective Change in the Workplace

Customer (dis)Service Podcast

19/06/2018 9:00AM

Episode Synopsis "CDP003 - The Three Cs to Effective Change in the Workplace"

The third time's a charm!  I think I'll take a moment to say how much more comfortable I'm becoming with talking into a microphone to nobody.  That first episode though, even after countless practice sessions, ouch.  Don't remind me.   Today's episode really tackles the three crucial components of change (check out that alliteration right there!) in the workplace - control, consistency, and compromise.  If you've ever considered making or have made a substantial change to your department or business, you know that enacting that change can be one of the most crucial and daunting tasks, especially if it involves your company's brand, culture, or team.  You're tapping into the uncertainty and possibly relying on analytics or your gut.  Regardless, we all sometimes have that little voice of doubt in the back of our heads wondering if this change will accomplish our goal.   In episode three, we discuss these overarching steps to follow during your decision-making process, so that you may feel as comfortable and confident as possible and execute the change to its fullest potential.

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