Customer Connection

Customer Connection

Por: ServiceNow Community
Welcome to the "Customer Connection" Podcast; This is a customer-centric 360-degree view of lessons learned, tools, techniques, and procedures designed to guide and produce best practices for adoption and implementation of the ServiceNow platform.  Led by CX expert and Director of Customer Workflows Jerry Campbell and co-hosted by Customer Workflow Principal Portfolio managers Gareth Millwood and Nick Derbawka, this team will seat down with ServiceNow customers, partners, product teams and C-level executives to share their thoughts on how to achieve the biggest bang for their buck from the ServiceNow platform.
28 episodios disponibles

Latest episodes of the podcast Customer Connection

Customer Excellence in Action: Driving Value and Belonging at Scale 04/03/2025
Making Workflows Better with Process Mining 11/02/2025
From Zero to Expert: Building ServiceNow NexGen AI Talent 10/12/2024
Elevating Customer Experience with AI: ServiceNow and 3CLogic 24/09/2024
Navigating AI-Powered Enterprises 20/08/2024
Understanding the Citizen Developer Program 24/10/2023
Shadowing a CSM Implementation 11/10/2023
Welcome to the World of Gen AI on the Platform of Platforms 26/09/2023
Introduction to ServiceNow Vault 12/09/2023
Significance of ServiceNow Co-Delivery Partnership 18/07/2023
FlexForce 13/12/2022
Field Service Management 29/11/2022
States and Government Agencies 15/11/2022
Veterans Day 01/11/2022
Episode 14: User Experience (UX) 18/10/2022
ServiceNow Platform For Customers 04/10/2022
Customer Service Practice 13/09/2022
Citizen's Service Solutions 30/08/2022
Customer Service Management 16/08/2022
Cask: ServiceNow Consulting Services 02/08/2022
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