In this episode of CRO Better, Brendan Tolleson interviews Jon Dick, SVP of Customer Success at HubSpot. They discuss Jon’s journey from marketing to customer success, the evolving role of customer success in the age of AI, and the importance of delivering value to customers. on emphasizes the need for customer success teams to focus on usage and value delivery rather than just retention, and how AI can enhance customer interactions. The conversation also touches on key trends for revenue leaders in a rapidly changing business landscape.Want to elevate your revenue leadership game? Visit RevPartners.io⁠ for expert insights and strategies to drive customer success and business growth!

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