Listen "Why Most Digital Banks Fail - And How Engine by Starling Is Flipping the Script"
Episode Synopsis
The next banking stack won’t just be fast — it has to be human.In this episode of Couchonomics with Arjun, Nick Drewett, Chief Commercial Officer at Engine by Starling, joins the conversation to share what it actually takes to launch and scale a digital bank — not in theory, but in practice.Engine is the tech spinout from Starling Bank - one of the world’s first profitable digital banks - and it’s now powering next-gen banking infrastructure globally.We cover:- How Salt Bank launched in under 12 months- Why most “modern” stacks still act like legacy- Where AI adds real value in banking- Why cost-to-serve is the new frontline- What it means to localise for the GCCEngine isn’t theory — it’s the tech behind Starling Bank’s success.📍🎧 Listen now on Spotify, YouTube & Apple Podcasts.Couchonomics with Arjun Season 04 is brought to you by our partners:Adyen https://www.adyen.com/Thunes https://thunes.com/Mastercard https://mastercard.com/E& https://www.eand.com/Digit9 https://www.digitnine.com/SC Ventures https://scventures.io/Hala https://hala.com/Chapters:00:00 Episode Highlights01:07Introduction01:15 Meet Nick Drewett and Engine01:53 The Story of Starling Bank02:23 Starling Bank's Success and Customer Service05:50 Introduction to Engine08:12 Engine's Global Expansion13:40 Case Study: Salt Bank in Romania20:15 Case Study: AMP Bank in Australia21:55 The Value of Banking Relationships22:52 Competition and Mobile App Strategy24:16 Global Banking Challenges and Localization26:40 Trust and Managed Services30:15 Technology and Banking as a Service38:34 Growth and Expansion Plans41:36 Final Thoughts and Future of BankingOur website 👉 https://bit.ly/3jk7UH0Find us on our social media platforms: Arjun's LinkedIn https://www.linkedin.com/in/arjunvirsingh/ CCN LinkedIn https://www.linkedin.com/showcase/couchonomics-with-arjun-singh/ Instagram https://www.instagram.com/couchonomics/ Twitter https://twitter.com/Arjun_Vir_Singh?s=20 TikTok https://www.tiktok.com/@couchonomics Subscribe to Arjun's LinkedIn newsletter, Couchonomics Crunch: https://bit.ly/3WI4A6E
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