What if AI ran your bank? 🤯In this episode, Arjun sits down with Quang Nguyen, CEO of Cake Digital Bank, Vietnam’s AI-first bank that’s redefining what digital finance looks like.With only 300 employees serving 6 million customers, Cake has become one of Southeast Asia’s most efficient and innovative financial institutions — proving that the future of banking is lean, intelligent, and fully automated.🎙️ In this episode:- How Cake uses AI to power 70% of its operations- Building trust through technology in a young, digital-first market- Why Vietnam is leading the next fintech wave- How Cake achieved profitability in just 3 years- What AI-first banking really means beyond the buzz This isn’t a story about the future of banking - it’s a look at what’s already here.👉 Watch now and see how AI is transforming finance from the inside out.#CouchonomicsWithArjun #Fintech #DigitalBanking #AI #Vietnam #FinancialInnovation #FutureOfFinanceCouchonomics with Arjun Season 04 is brought to you by our partners:Adyen https://www.adyen.com/Thunes https://thunes.com/Mastercard https://mastercard.com/E& https://www.eand.com/Digit9 https://www.digitnine.com/SC Ventures https://scventures.io/Hala https://hala.com/ Chapters:00:00 Episode Highlights02:22 Vietnam's Digital Transformation06:19 Building Trust in Digital Banking09:06 The Playful Brand: Cake11:46 Regulatory Landscape in Vietnam19:20 AI Integration in Banking23:26 Staffing and AI Integration24:21 Embracing AI in Operations25:22 Approach to Small Loans28:21 Deposit Strategies and Competitive Pricing29:42 Building Ecosystems and Partnerships33:16 Challenges and Opportunities in Embedded Banking36:34 Regulatory Compliance and AI39:03 The Story Behind the Name 'Cake'41:10 Future Plans and Regional Expansion43:18 Conclusion and Final ThoughtsOur website 👉 https://bit.ly/3jk7UH0Find us on our social media platforms: Arjun's LinkedIn https://www.linkedin.com/in/arjunvirsingh/ CCN LinkedIn https://www.linkedin.com/showcase/couchonomics-with-arjun-singh/ Instagram https://www.instagram.com/couchonomics/ Twitter https://twitter.com/Arjun_Vir_Singh?s=20 TikTok https://www.tiktok.com/@couchonomics Subscribe to Arjun's LinkedIn newsletter, Couchonomics Crunch: https://bit.ly/3WI4A6E

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