Knowledge Centered Services — How KCS® is More Than a Framework at IBM

Content Insiders — Powered by Acrolinx
27/05/2020 18 min Temporada 1 Episodio 9
Knowledge Centered Services — How KCS® is More Than a Framework at IBM

Listen "Knowledge Centered Services — How KCS® is More Than a Framework at IBM"

Descargar episodio

Episode Synopsis

In this episode, Acrolinx CEO Volker Smid talks with Jason O'Donnell, Support Content Strategist at IBM, about the value of IBM's support content and how the practice of knowledge centered services increases that value. 

More episodes of the podcast Content Insiders — Powered by Acrolinx

Breaking Down Enterprise Content Value: Acrolinx & Content Science Look Back at Season One 05/08/2020
Rising Above the Competition - How Sub-Zero's Content Keeps Them Hot 16/06/2020
Breaking Down Enterprise Content Value — Acrolinx & Content Science Look Back at Season One 27/05/2020
Creating the "Unified Product Experience" — How Ericsson Uses Automation, Innovation, Content Quality, and Consistency to Align its Business 27/05/2020
Creating Clarity Across Borders — How Philips Healthcare Harvests Terminology to Create Clear, Concise Content in Any Language 26/05/2020
Finding the Right Voice at Nestlé — Using Automation for Clear, Concise, and Consistent Content 26/05/2020
How Content Governance Improves Customer Trust for Citrix 26/05/2020
Eliminating the Content Trap — How Big Banks Use AI and Automation to Remove Risk from Content 26/05/2020
Welcome to the Show 26/05/2020
Content as an Asset: Breaking Down Value 26/05/2020
© 2003-2025 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA