Client Success Matters

Client Success Matters

Por: Jo Rogers
Client Success Matters is a podcast dedicated to helping agencies ensure the retention and growth of their clients and business. Pulling on over 20 years of experience, plus interviews with relevant subject matter experts, I will provide strategic insights into how you can transform your working relationship with your clients and turn them from satisfied clients, to loyal clients.

LinkedIn - https://www.linkedin.com/in/jorogers-marketing-consultant/
Instagram - Customer.Success.Matters
23 episodios disponibles

Latest episodes of the podcast Client Success Matters

Episode 23: Are Awards Worth It? 14/09/2025
Episode 22: Freelancers & Agencies: The Good, The Bad, and The Brief 19/08/2025
Episode 21: Beyond the Bonus 02/07/2025
Episode 20: Tracking Time, Driving Growth 21/05/2025
Episode 19: Scaling Smart: The Key to Sustainable Agency Growth 24/03/2025
Episode 18: Making Procurement Your Ally! 11/02/2025
Episode 17: Bridging the Client-Agency Divide 15/01/2025
Episode 16: The Importance of Financial Acumen 19/12/2024
Episode 15: Dealing with the Inevitable Burn Out 22/10/2024
Episode 14: Mastering the Creative Brief 19/09/2024
Episode 13: The Clients Perspective - Expanding from the UK to the US market 05/08/2024
Episode 12: Education is massive for Footprint 17/07/2024
Episode 11: The Clients Perspective - James Kissell, Fujitsu 04/07/2024
Episode 10: The Clients Perspective - Max Gordon, Tanium 04/07/2024
Episode 9: The Clients Perspective - Joanne Chidwick 04/07/2024
Episode 8: Are you using referrals effectively to grow your agency? 12/06/2024
Episode 7: The Clients Perspective - Jess White 16/05/2024
Episode 6: Do you know what your client think about you? 22/04/2024
Episode 5: It's time to make space at the table! 12/03/2024
Episode 4: 6 Key Communication Skills You Need 29/02/2024
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