ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Episode 6: Do you know what your client think about you?"
Episode Synopsis
I have the wonderful Remeny Armitage from Brilliant and Human on the show today.
Remeny has a passion for supporting businesses in understand what their clients and teams really think about them, with the goal of turning their clients into advocates.
We discuss:
Why agencies shy away from asking their clients what they think about them?
Benefit of using an outside organisation to conduct these calls
What to do with these insights once they have been collated
Biggest takeaways that you have learnt through interviewing clients
Follow me for more Client Services insights.
Remeny has a passion for supporting businesses in understand what their clients and teams really think about them, with the goal of turning their clients into advocates.
We discuss:
Why agencies shy away from asking their clients what they think about them?
Benefit of using an outside organisation to conduct these calls
What to do with these insights once they have been collated
Biggest takeaways that you have learnt through interviewing clients
Follow me for more Client Services insights.
More episodes of the podcast Client Success Matters
Episode 23: Are Awards Worth It?
14/09/2025
Episode 21: Beyond the Bonus
02/07/2025
Episode 20: Tracking Time, Driving Growth
21/05/2025
Episode 18: Making Procurement Your Ally!
11/02/2025
Episode 14: Mastering the Creative Brief
19/09/2024
In God we trust