Trent Fulcher speaks on Customer Experience and the Contact Center

06/03/2008 6 min
Trent Fulcher speaks on Customer Experience and the Contact Center

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Episode Synopsis


Guest: Trent Fulcher, Program Director, Cincom Customer Experience SolutionsToday Trent Fulcher spoke at Vanguard’s contact centre conference in Rome. In this episode we talk to Trent about a few of the topics he covered at the conference.

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