What does it take to build a boutique hotel brand that guests remember — and return to?In this episode of BOLD, Lesley and Rupert Sykes share how they built Pineapple House into one of Cape Town’s most sought-after stays. From personalised guest journeys to brand-driven design choices, they’ve created an experience that lingers long after checkout.Learn how embracing RoomRaccoon’s tech tools allowed them to focus on what matters most: crafting a seamless, unforgettable stay that keeps guests coming back.👉 Subscribe to BOLD for more inspiring conversations with hoteliers who dare to do things differently: ⁠https://roomraccoon.com/more/bold⁠About BOLDBOLD is a showcase series by RoomRaccoon featuring independent hoteliers who aren’t afraid to shake things up. Hosted by RoomRaccoon founder Nadja Buckenberger, BOLD takes you inside the stories of independent hotel owners who are redefining what hospitality can be through creativity and technology.

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