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Listen "BOLD | Running a Hotel Without a Front Desk? How SLEEP Eco Hotel Delivers 5-Star Service"
Episode Synopsis
What happens when you remove the front desk from a hotel? For Andreas Sparsis, owner of SLEEP Eco Hotel in Worthing, the answer is a fully automated, carbon-neutral guest experience that feels surprisingly more personal.In this episode of BOLD, host Nadja Buckenberger sits down with Andreas to explore how he turned a historic 1910 wash house into one of the UK’s most innovative eco hotels—run through automation, local partnerships, and design thinking.Discover how SLEEP:• Operates without a single full-time front-desk staff member• Uses automation to anticipate guest needs• Delivers an effortless, “two-touch” digital check-in journey• Overdelivers on comfort by investing savings back into constant room renewal🔔 Subscribe to BOLD for more stories from hoteliers rewriting the rules of hospitality: https://roomraccoon.com/more/bold/andreas-sparsis/#BOLDbyRoomRaccoon #HotelAutomation #IndependentHoteliers #SleepEcoHotel #HospitalityInnovation
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