In this episode, Chip discusses with Patrick Rogan of IgnitionHR the challenges small agency owners face in supporting stressed employees.   They delve into the impact of both work-related and external stressors on employee performance, noting the increased stress during and after COVID-19. Patrick shares strategies for addressing these issues, such as maintaining open communication, offering flexibility, and utilizing employee assistance programs.   They also discuss the balance between being supportive and maintaining business operations, emphasizing the importance of creative solutions and understanding regulatory requirements.

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