In this episode, Chip speaks with Ken Jacobs, principal of Jacobs Consulting and Executive Coaching, about providing constructive feedback to team members.   They discuss the importance of leadership coaching in the PR and communication space and the challenges of becoming a good leader without formal training. Ken emphasizes the necessity of providing constructive feedback that builds trust and respect, as well as the importance of listening and asking open-ended questions.   Chip and Ken also highlight the continuous process of coaching and the significance of maintaining open communication with team members to encourage their growth and success.

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