Learn how community standards can shape an unregulated industry, why "mega-MSPs" risk losing their personal touch, and what it takes to transition from a technical founder to a CEO focused on growth and leadership.Topics & Time Codes:00:00 – Why MSP community matters in an unregulated industry01:13 – Growth at BASE Solutions and giving back to the MSP community02:25 – SMB clients, vendor partnerships & advisory board influence09:40 – Carving out a niche with law firms13:16 – From law firm IT to launching an MSP in 200916:01 – The risks and realities of starting an MSP20:11 – The role of peer groups and the rise of Tech Degenerates25:12 – Building community accountability and unofficial MSP standards27:27 – Mergers, acquisitions & the rise of mega-MSPs33:13 – Differentiation, niche focus, and client relationships36:46 – Shifting from technical founder to CEO leadership39:54 – Client success story: Growing a law firm from 12 to 100+ employees42:13 – How to connect with Atul & BASE Solutions👉 Don’t forget to like, comment, and subscribe for more MSP insights and IT channel conversations.
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

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