The IT Channel’s Lawyer: Brad Gross on AI Risks, MSP Contracts & Avoiding Costly Legal Mistakes

10/09/2025 38 min Episodio 104
The IT Channel’s Lawyer: Brad Gross on AI Risks, MSP Contracts & Avoiding Costly Legal Mistakes

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Episode Synopsis

Brad shares critical legal insights every MSP and IT channel partner should know, from the dangers of using AI tools like ChatGPT to create contracts, to Master Service Agreement (MSA) pitfalls, client off-boarding risks, and how to protect your business when clients or vendors create liabilities.⏱ Episode Guide & Key Topics:00:01:00 – Meet Brad Gross: From hacker to prosecutor to “The Channel’s Lawyer” 00:03:30 – How Brad became the go-to attorney for many MSPs 00:05:00 – Who Brad represents: MSPs, SMBs, and beyond 00:08:15 – Master Service Agreements: Common traps & how to avoid them 00:12:20 – AI risks: Protecting MSPs from shadow IT and client mistakes 00:16:00 – Off-boarding dangers: Preventing financial and legal fallout 00:19:45 – Vendor contracts: Red flags MSPs should never ignore 00:22:00 – Emerging legal trends impacting MSPs right now 00:30:40 – Why AI can’t replace legal expertise in contracts 00:33:07 – Success story: How Brad’s firm saved a client from disaster 00:37:40 – Where to find Brad Gross online & at upcoming events  
A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

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