Technology has a profound effect on the practice of leadership and management. Jared and Stephen explore the effect technology has had on recruitment, training and customer service. They also look ahead at the potential effect of Artificial Intelligence.Be a more effective leader and manager - check out Stephen's courses.https://www.propec.co.uk/online-coursesReferencesStone, D. L., Deadrick, D. L., Lukaszewski, K. M., & Johnson, R. (2015). The influence of technology on the future of human resource management. Human resource management review, 25(2), 216-231.Peifer, Y., Jeske, T., & Hille, S. (2022). Artificial intelligence and its impact on leaders and leadership. Procedia Computer Science, 200, 1024-1030. Hosted on Acast. See acast.com/privacy for more information.

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