ZARZA We are Zarza, the prestigious firm behind major projects in information technology.

Busting the omnichannel - enterprise hacks and chats

Informal, low-BS chats on all things enterprise - with Jon Reed of http://www.diginomica.com

245 episodios disponibles

Latest episodes of the podcast Busting the omnichannel - enterprise hacks and chats

Mostrando página 6 de 13

The great customer success - a meaningful discipline or marketing creation? 10/12/2022

The practical hyper-personalization debate - myth, reality, or buzzword bingo? 21/08/2022

Why aren’t services firms part of the transformation they provide? - With Tinder and Sommer 03/07/2022

Live from Planful Perform Vegas - continuous planning vs inflation, AI hype and more with Hyoun Park 03/07/2022

Busting HR project myths - an HR data reveal with Stacey Harris 20/02/2022

Retail in 2022 - where are the wins and pitfalls? With Guy Courtin 20/02/2022

Why is digital transformation falling short? With Eric Kimberling 20/02/2022

The highs (and lows) of CX in 2021 - with Liz Miller and Nicole France 20/02/2022

Behind the 2022 un-predictions - how the techno-sausage is made! With Brian Sommer and Jon Reed 20/02/2022

Crossing the enterprise buyer chasm - A live chat with Gartner‘s Hank Barnes 14/11/2021

Customer success debunked and rebooted - a live talk about the role of service providers and SIs - with Josh Greenbaum and Bonnie Duncan Tinder 14/11/2021

Getting hybrid (and virtual) events right - with hybrid event pioneer Paul Richards 10/10/2021

Death to all silos - debating the customer-first enterprise, with Hyoun Park and Josh Greenbaum 10/10/2021

The do's and dont's of transformation, and the danger of SI value erosion - with John Belden of UpperEdge 08/08/2021

Brent Leary - Talking impact of data privacy, the art of enterprise video, and more 08/08/2021

Beware of Legacy SaaS - a concept worth the debate 08/08/2021

Bonnie Tinder on the gap between project success and mediocrity 06/06/2021

CRM buzzword destruction and deconstruction - with Thomas Wieberneit 06/06/2021

Is legacy SaaS a thing? Debating the SaaS 1.0 to 2.0 model and why it matters to customers 06/06/2021

Getting customer data right, and other CX blogs/rants/beefs, with Nicole France and Liz Miller 25/04/2021

« Primera ‹ Anterior 1 ... 4 5 6 7 8 ... 13 Siguiente › Última »