Debating microservices, ESG and generative AI for the enterprise

Busting the omnichannel - enterprise hacks and chats
25/06/2023 51 min
Debating microservices, ESG and generative AI for the enterprise

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Episode Synopsis

Brian Sommer crashes the show to exhibit his wardrobe versatility and a fresh tie. We dive back into microsservices, this time from an ESG data perspective. Then the audience moves us into a debate/discussion on generative AI for the enterprise. We discuss viable use cases, as well as the limits and shortfalls. Jon shares what he learned when pressing vendors on issues like 1:1 personalization with generative AI. (Note: to see the ties you'll want to check the youtube video replay at youtube.com/jonathanwreed).

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