What do you do when your innovation isn't hitting the mark? In this episode of Busting Roadblocks Janet takes you through an example of where she worked with a family owned business, added just enough process and realigned innovation with the consumer at the center.Sometimes your solution solves two problems. The insight into why a problem is occurring is often more important than looking to play the blame game. Using process to help elevate decisions beyond egos is a crucial skill, especially when dealing with multigenerational business ownership.If you have a Roadblock you'd like help with, get in touch [email protected]#stageandgate #consumercentric #egos #emotionalintelligence 

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