Bulletproof Hygiene Podcast Episode 51 Hosts: Charissa Wood, RDH  & Brittany Simon, CRDH, BASDH Key Takeaways:Introduction2 ThemesBe Assertive, Not AggressiveDetailed SOPKeys To Being Assertive References: Summit Mighty Networks: Bulletproof Hygiene  Bulletproof Hygiene: The Guide For Finding Fulfillment Through Purposeful, Profitable Hygiene Tweetables: When we yield to rude, belligerent, bullying patients then we sabotage our team's practice. Charissa Wood Not all patients are for our practice. Charissa Wood We have got to be willing to be uncomfortable. Charissa Wood Build your weaknesses through someone else's strengths. Charissa Wood

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