In this episode of the Built by People podcast, HR veteran David Hawthorne shares his insightful career journey, discussing his transition from college restaurant work to his current role as Chief People Officer at Anchor Point Management Group, LLC. David explores key aspects of HR's role in strategic leadership, skill acquisition, and succession planning within the fast-paced restaurant industry. He emphasizes the importance of continual development, mentoring, and dispelling misconceptions about the restaurant industry as a viable career path. David also provides advice on personal career advancement and stresses the significance of focusing on individual goals rather than comparisons.

00:44 Guest Introduction: David Hawthorne
00:56 David's Career Journey in HR
02:03 HR's Role in Strategic Leadership and Skill Acquisition
03:56 Bench and Succession Planning in Franchise Operations
05:20 Promoting the Restaurant Industry as a Career Path
07:05 Challenges and Opportunities in Franchise HR Strategies
08:10 Balancing Operational Needs with Employee Growth
08:58 Parting Advice for Young Leaders
10:01 Conclusion and Farewell

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