On BizBlend with host Sana, writer–speaker–facilitator Joe Lalley breaks down how unfiltered curiosity unlocks better products, stronger teams, and clearer decisions. Drawing on engagements that include redesigning airline experiences with peers at Google and Cisco—and work with brands like Meta, Pfizer, and JetBlue—Joe shows why organizations stall when questions are filtered, and how to build cultures where inquiry drives momentum. We cover the “why” drill that flips compliance into care, workshop time vs. meeting cadence, improv principles for leaders, the marathon–business metaphor, and Joe’s upcoming book, “Question to Learn.” Practical, direct, and built for founders, operators, and creators who want innovation without the fluff.
About the guest:
Joe Lalley is a writer, speaker, and facilitator who helps leaders turn curiosity into business outcomes. He runs workshops, coaches teams on inquiry-driven innovation, and writes about fixing broken meeting culture and building better customer experiences.
Key takeaways :


Curiosity is a learnable, repeatable skill—not just a personality trait.


Organizations that celebrate questions consistently ship fresher ideas; those that don’t, default to past playbooks.


Use the why ladder: move teams from “it’s my job” to “I care about this outcome,” then ideate.


Protect deep work: workshops beat weekly meetings when you need a mindset shift.


Start small: ship early versions, loop in real customers, and refine—curiosity continues during delivery.


Try Joe’s entry question: “How did you come to feel that way?” It invites stories and context.


Train teams with improv basics: attention, support, non-judgment, and building on what exists.


Curiosity ≠ delay: anchor questions to decision points and ship in increments to maintain speed.


Think in risk–reward terms: a genuinely unknown question can unlock outsized insights.


Leaders set the tone: reward brave questions and model not having all the answers.


Connect with the guest
Website: joelalley.com
LinkedIn: Joe Lalley

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Disclaimer: This video is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik™️. We do not intend to harm, defame, or discredit any person, organization, brand, product, country, or profession mentioned. All third-party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching, you acknowledge and accept this disclaimer.

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