On this episode of BizBlend Podcast, host Sana sits down with trainer, author, and pressure specialist Michael T Dugan, author of Turning Snowflakes to Diamonds. They dig into what really happens to leaders, founders, and teams under pressure in a world of AI disruption, constant change, and shaky markets. Instead of treating stress as the villain, Michael breaks down his Diamond Operating System. A practical way to move from emotional reactivity and overwhelm to calm, clear, decisive action when it actually counts. If you are building a business, navigating corporate leadership, or just tired of running on anxiety and caffeine, this conversation gives you simple tools to work with pressure instead of being crushed by it.
About the Guest:
Michael T Dugan has spent more than 20 years on the front lines of business. With over 20,000 hours training leaders and teams at the largest auto group on the planet, he has seen how people crack under pressure. And how a few become almost unshakable. That lived experience led to his book “Turning Snowflakes to Diamonds” and his Becoming Diamond framework. Michael teaches leaders and entrepreneurs how to rewire emotional patterns, build real resilience, and stay effective through AI disruption, market uncertainty, and high stakes decision making.
Key Takeaways:


Pressure is not the enemy for leaders and founders. It is the raw material that shapes a “diamond operating system” where you stay calm, clear, and decisive under AI disruption, business uncertainty, and constant change.


Snowflake patterns show up as reactivity, overwhelm, and emotional collapse. They are learned emotional habits, not your identity. Once you see the pattern, you can choose different responses instead of acting on autopilot.


Your Swiss Army Knife in high stakes moments is body, breath, and brain. Strong posture, steady breathing, and chosen thoughts work together to reset your nervous system before client meetings, hard feedback, or public speaking.


Consciousness is the real boss. When you shift from ego driven certainty to awareness and curiosity, you become more adaptable and valuable in teams that are integrating AI, new tech, and rapid market shifts.


Wisely used stress becomes training, not trauma. Each challenge is an invitation to add another facet to your “inner diamond,” build resilience, and step into bigger responsibility without burning out or shutting down.


You matter more than any strategy or tool. Giving yourself permission to be consequential in your work and life turns mindset work into visible performance, healthier relationships, and long term business results.


How to Connect with Michael T Dugan:
Listeners can connect with Michael and go deeper into his Diamond work here


Book


Turning Snowflakes to Diamonds available on Amazon and Audible




Website


30 Day Diamond Sprint and Diamond Manifesto. https://www.becomingdiamond.com/




Social Media


Facebook: Turning Snowflakes to Diamonds


Instagram: Turning Snowflakes to Diamonds


TikTok: Turning Snowflakes to Diamonds




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Disclaimer: This video is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik™️. We do not intend to harm, defame, or discredit any person, organization, brand, product, country, or profession mentioned. All third-party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching, you acknowledge and accept this disclaimer.
Healthy Mind By Avik™️ is a global platform redefining mental health as a necessity, not a luxury. Born during the pandemic, it’s become a sanctuary for healing, growth, and mindful living. Hosted by Avik Chakraborty, storyteller, survivor, wellness advocate, this channel shares powerful podcasts and soul nurturing conversations on
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