In this episode of Between Two Stops, host Niki Acosta sits down with Todd Gustafson, founder of Cool Pool People, a top-tier pool service company in Frisco, Texas, managing over 1,000 pools each month. Todd shares his journey of growing a successful business from the ground up, the importance of customer care, and how fostering a strong team culture has been key to his success.He also reveals valuable lessons—like why saying no is crucial for business focus—and how technology has transformed service efficiency and team communication. Don't miss this episode packed with insights for pool pros looking to scale their business!

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