Ben catches up with Ryan McClead of Sente Advisors, for this episode of Automates. Ben and Ryan discuss the ins and outs of innovation including: • Where is GenAI on the hype cycle? • Upskilling for GenAI adoption • Differences in approaches to innovation in the US vs UK and Europe • The fine line between innovation and knowledge management • The importance of mapping out your process before you start implementing solutions • Why innovation teams should function as startupsand many more nuggets of wisdom including moving to Iceland and looking into a crystal ball

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