In this episode, Alex and Jamie explore how AI is revolutionizing customer support for businesses of all sizes. Discover the benefits for both customers and companies, learn how small businesses can implement affordable AI solutions, and get insights into future innovations like emotion recognition and proactive support. Based on insights from Mohamed Adam, founder of AI Streamline Hub, this episode breaks down complex tech into practical, actionable information. Whether you run a business or just want to understand those website chatbots better, tune in for a jargon-free guide to the AI transformation happening in customer service right now.

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