What if the best place to start with AI isn’t brainstorming use cases, buying new tools, or spinning up a pilot…but simply reading your support inbox?In this episode, Alex and Jamie break down how your last 500–1,000 customer conversations quietly reveal:the workflows your team repeats every daythe questions that follow predictable patternsthe low-risk tasks perfect for early automationand the clearest starting point for your first AI pilotYou’ll learn a simple, 3-step method for turning raw support interactions into a practical, evidence-based AI roadmap, without overthinking or relying on hype.We also cover:why support is the highest-signal, lowest-risk place to beginhow to cluster and score support categories using Volume, Risk & Standardizationwhich 2–3 workflows almost every company should automate firstthe invisible operational debt AI exposesand the four metrics that actually determine pilot successIf you’ve felt overwhelmed by where to begin with AI, this episode will help you see the roadmap that’s already hiding in plain sight.🎧 Listen now and start building an AI pilot that’s safe, measurable, and built on real patterns, not guesswork.Read the full article in LinkedIn "Automate & Elevate"

Ver todos los episodios