It's episode 12, and we have done something a little bit different! Listen as Steve gets interviewed by Matt Southam, host of the Balanced Ambition podcast! Find out more about Steve as he opens up about the rewarding reality of running a growing family business. They talk about navigating financial turmoil and coaching challenges, installing company-wide KPIs and learning how not to micromanage - we find out more why Steve is An Unorthodox CEO!00:00 Intro01:00 Growing up above the furniture shop04:30 Joining the family business full-time05:00 Restructuring after a rocky period05:40 How working with a business coach changed everything07:23 What makes Steve’s leadership style so different10:44 Performance reviews with his wife11:00 Allowing people to fail (and why that matters)13:25 Hiring people better than you16:15 Building a culture that outlives the founder21:30 Why Sussex Beds turns away low-quality sales22:30 The power of real-time data and KPIs27:20 Becoming visible as a CEO on LinkedIn28:30 Resilience: “Knock, knock, knock… win”33:00 Performance reviews around the dinner table36:00 The struggle to switch off (even on holiday)39:00 Why amateur theatre helps Steve decompress41:30 Final advice for new business owners Hosted on Acast. See acast.com/privacy for more information.

Ver todos los episodios