This episode details the Odoo Appointments application, a self-service scheduling tool designed to streamline the booking of meetings and services. It outlines the configuration of appointment types, allowing businesses to define durations, pre-booking times, and scheduling windows, as well as specify availability based on users or resources. Furthermore, the episode explains how to integrate Appointments with Odoo's CRM application to automatically generate new opportunities from scheduled bookings, capturing customer information and answers to custom questions to enrich the sales pipeline. The configuration options also cover setting reminders, allowing guests, and customizing front-end display and messages for customers.

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