This episode describes Odoo's Discuss application, a robust internal communication platform. They detail features like direct messages and team channels for organized discussions, as well as meetings (video calls), with instructions for configuring ICE servers using Twilio to ensure reliable connections. Furthermore, the sources explain the "Chatter" functionality integrated across Odoo, which allows users to log notes, send messages, manage followers, schedule activities, and attach files directly on various records. Finally, the documentation covers "Canned responses," allowing users to create and manage pre-set message shortcuts to streamline communication in various Odoo interfaces, including the Discuss app and Live Chat.

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