Episode Synopsis "E9: Why it's important to understand customer and employee experience? – with Aava & Bang"

For this episode we were happy to have Aava & Bang's Account Director Hanna-Riikka Ilkka and Business Director Vilja Laaksonen in the Studio to talk about customer experience and employee experience and how these are connected to each other. Aava & Bang is a company that works as a strategic partner for businesses by offering services for sales and marketing development and working at operational level. They have an own marketing, sales and internal communications management model: growth marketing. In 2020, Aava & Bang was chosen as the greatest workplace in Finland among small companies category (Great Place to Work) and the 3rd best place to work in Europe! Host: Tiia Rahkonen *********************   Aiwo Studio is Aiwo Digital's video series and podcast, where we discuss about different themes around customer and employee experience, customer understanding, data analysing, qualitative analytics and leadership. In the Studio we have amazing guests who are experts in the topics in addition to our wonderful Aiwo Team members who will be also visiting the Studio once in a while. Listen to our interesting and insightful episodes to hear more! To about our service and Aiwo as a company, you can visit our website www.aiwo.ai and follow us on social media! We have episodes both in English and in Finnish.               LinkedIn: Aiwo Digital Twitter: @AiwoDigital Subscribe to our YouTube channel where you can see the episodes in video: Aiwo Music: Olli Suoranta     In Finnish/suomeksi: Aiwo Studio on Aiwo Digital Oy:n videosarja ja podcast, jossa keskustelemme eri teemoista asiakaskokemuksen, työntekijäkokemuksen, asiakasymmärryksen, datan analysoimisen, laadullisen analytiikan ja johtamisen ympärillä. Studiossamme vierailee upeita vieraita, jotka ovat aiheidemme ammattilaisia, minkä lisäksi pääset silloin tällöin kuulemaan myös Aiwon mahtavia tiimiläisiä studiossa. Tutustu mielenkiintoisiin ja oivaltaviin jaksoihimme kuullaksesi lisää! Voit lukea lisää palveluistamme ja Aiwosta yrityksenä verkkosivuiltamme www.aiwo.ai sekä seurata meitä sosiaalisessa mediassa! Aiwo Studiossa on jaksoja sekä suomen että englannin kielellä.       LinkedIn: Aiwo Digital Twitter: @AiwoDigital Tilaa myös YouTube -kanavamme, josta jaksot on katsottavissa videoversioina: Aiwo Musiikki: Olli Suoranta

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