Send us a textJoin us in the studio as we dive into the realm of Amazon Connect's learning and development. Discussing the dynamic nature of Amazon Connect, we explore how to stay updated with its continuous feature changes. Discover the new AWS Skill Builder learning plans tailored for Amazon Connect, including a deep dive into the Amazon Connect Communication Specialist plan and the Connect Developer Learning Plan. We also highlight the benefits of certifications, hands-on practice, and formal training events to ensure you're always at the forefront of this evolving platform. Perfect for both beginners and seasoned professionals looking to deepen their expertise in Amazon Connect.00:00 Introduction and Weather Chat00:59 Amazon Connect Overview01:09 Learning and Development Challenges03:04 AWS Skill Builder Learning Plans03:46 Amazon Connect Communication Specialist11:31 Amazon Connect Developer Learning Plan17:42 Formal Certifications and Badges22:23 Staying Up to Date with Amazon Connect25:55 In-Person Training and Events28:03 Conclusion and Wrap-UpFind out more about CloudInteract at cloudinteract.io.

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