Voices of Trust, Not Fraud

23/09/2025 12 min
Voices of Trust, Not Fraud

Listen "Voices of Trust, Not Fraud"

Episode Synopsis

Contact centers sit at the crossroads of trust and risk—where fraudsters often strike first. In this episode, we explore how banks can strengthen defenses with advanced detection signals, real-time risk scoring, and seamless authentication. Learn how you can safeguard customer trust while minimizing fraud losses. Speakers: Conor White, President, New Initiatives, Daon Jim Hitchcock, VP Fraud Mitigation, ABA