Digital transformation and revenue management

14/10/2024 13 min

Listen "Digital transformation and revenue management"

Episode Synopsis

Customer experience starts with the psychological process leading to the purchase of your service. If you do not know where to start your digital transformation, follow your customer's journey from acquisition. This approach has the advantage of structuring your approach, and of starting your digital revolution with a project with a high return on investment, since it is directly correlated to the increase in your sales across all distribution channels.