In this episode, we explore the challenges and triumphs of an audit conducted on animal services in Denton, Texas. The audit team faced significant pressure from the community to uncover the truth about the treatment of animals, leading to 34 recommendations aimed at improving care and accountability. The discussion highlights the importance of follow-up audits, innovative management solutions, and effective client relationships in ensuring that audit findings lead to real change.Chapters:00:00 Introduction to the Audit Heroes01:23 The Animal Services Audit: A Community's Concern05:00 Challenges and Findings in Animal Services10:46 Innovations in Animal Care Management15:18 The Importance of Follow-Up Audits19:23 Advice for New Auditors and Client Management23:00 Community Engagement and AccountabilityAbout Madison RorschachMadison Rorschach was appointed to the role of City Auditor by the City Council in August 2020 after joining the City of Denton as a Staff Auditor in January 2019. Prior to joining the City of Denton, Rorschach was the Assistant City Auditor with the City of College Station, TX for four years. Madison is an active member of the Association of Local Government Auditors, including serving as the Secretary on the Board of Directors and previously serving as an At-Large Board Member and Chair of the Association's Diversity, Equity, and Inclusion Committee. Rorschach is a Certified Internal Auditor and Certified Government Auditing Professional.Madison received a Bachelor or Economics from Texas A&M University and is currently working towards a Juris Doctorate at the University of North Texas at Dallas’ College of Law.

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