Chapter 7: THE HEART OF LEADERSHIP: SERVING PEOPLE“If you help people get what they want, they will help you get what you want.” - Zig ZiglarDo you have any examples of this quote in your life/business?CHANGE OF HEART“The true leader serves. Serves people. Serves their best interests, and in so doing will not always be popular, may not impress. But because true leaders are motivated by loving concern rather than a desire for personal glory, they are willing to pay the price.” - Eugene Habecker’s The Other Side of Leadership.After reading this book, John made two decisions: First, I would place the concerns of others above my own. WillSecond, I would love people unconditionally. AttitudeHow are you challenged by these two decisions?How to Be a Better Servant LeaderReview these five guidelines and answer the questions.1. Don’t Rely on Your Position or Title:How must you change how you lead to meet people on common ground instead of relying on position?2. Believe in People and Their Potential: How can you encourage the success of people around you, even those you don’t like?3. See Things from the Perspective of Others: How can you connect with someone who rubs you the wrong way or leaves you cold to learn his or her perspective?4. Create an Environment of Encouragement: What positive things can you say every day to the people on your team to motivate and inspire them?5. Measure Your Success by How Much Value You Add to Others: What must you change so that you measure the success of your day by how others succeed?THE POWER OF SERVING OTHERS“Servant leaders should listen without judgment, be authentic, build community, share power, and develop people.” - Cooper & TrammelWhat are you doing right now to develop the people around you?Of the five things listed above, what do you need to develop to serve others better?QUESTIONS TO HELP YOU SERVE PEOPLE BETTER1. The Adding Value Question: “What Can I Do for People to Help Them Succeed?”Where do you add the most value?2. The Everyday Question: “What Do People Need From Me Daily That They May Not Want to Ask For?”How does this question change your attitude towards your team?3. The Improvement Question: “What Can I Work on That Will Help Me Serve People Better?”“A servant leader’s value rests in why he does what he does and how well he does it, not in what he does or how often he does it. This allows him to find value in who he is.” - Mark ColeWhat are you going to start doing today to bring out the best in you?4. The Evaluation Question: “How Will I Know That I Am Serving People Well?”How do you know if you are serving your people well?5. The Blind Spot Question: “What is it Like For the People Who Work With Me?”What is it like to be on the other side of the table?Are you working to serve the people around you or for your personal gain?6. The Respect Question: “How Can I Gain Value While Adding Value to Others by Serving?”How does serving purify your motives?7. The Giftedness Question: “What Do I Do Best that Allows Me to Serve People Best?”What are my strengths? How can I use them to serve others?What is my background? How can I use it to serve others?What are my experiences? How can I use them to serve others?What are my opportunities? How can I use them to serve others?What do I love? How can I use it to serve others?Where am I growing? How can I use that to serve others?What are your three main gifts to offer others?8. The Example Question: “How Can I Serve People in a Way that Will Inspire Them to Serve Others?”How can serving outside your organization develop you and your team as servant leaders? APPLICATION: Develop the Servant Within YouDevelop the Heart of a ServantDo you genuinely care about people and want to help them be their best?Do you want others to succeed at least as much as you want to succeed yourself?Where would you identify yourself in this process?What area do you need to focus on to increase your servant heart?1. Don’t Rely on Your Position or Title: How must you change how you lead to meet people on common ground instead of relying on position?2. Believe in People and Their Potential: How can you encourage the success of people around you, even those you don’t like?3. See Things from the Perspective of Others: How can you connect with someone who rubs you the wrong way or leaves you cold to learn his or her perspective?4. Create an Environment of Encouragement: What positive things can you say every day to the people on your team to motivate and inspire them?5. Measure Your Success by How Much Value You Add to Others: What must you change so that you measure the success of your day by how others succeed? I am inviting you to check out my resources page. It is completely FREE and has a ton information and some downloads. You can find it at resources.xpansioncode.com.I will be releasing new episodes every Monday, Wednesday, and Friday!
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