"Onboarding is your biggest best opportunity to make a first impression and set people on the right path as far as what your shared beliefs, values, and behaviors are. Notable Moments 01:03 Leader discovers differing views on company culture. 04:54 Onboarding is crucial for setting shared values. 08:41 Clarify values for effective leadership and hiring. 12:02 Align customer service with principles, involve team. 13:49 Set boundaries, follow-through; improves relationships significantly. Connect with Tim and his team: Website: https://bestculturesolutions.ca/ LinkedIn: Best Culture Solutions, Inc Instagram: @best.culture.solutions   Email: [email protected] What would happen if you were to ask various members of your team to define your company culture? After Lee Cockrell's recent Mastermind in Orlando, a corporate leader followed up with Jody to report back something that happened when he returned to work. He asked 8 of his organizational leaders to define their company's culture and all 8 had different answers. While it may seem surprising, that lack of alignment is not at all unique.  Read our blog about how to define your culture and align your teams.  

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