This week, Meaghan highlights the importance of crafting a consistent and personalized guest experience to create lasting customer relationships in the vacation rental industry. She touches on the aspect of creating a local experience for guests to make them feel at home and shares examples of how local businesses can be integrated into guest offerings. Meaghan shares her thoughts about maintaining a balance in providing 'unreasonable hospitality', asserting that a portion of the budget should be allocated to unexpected guest services. She emphasizes that the ultimate goal is to treat guests like they are at home and to make them feel like a local in their temporary community.

Connect with Meaghan!

This episode is brought to you by our sponsors at:
Breezeway- Workflows & Espressos listeners get $100 off when you sign up for Breezeway!
AirDNA- 1st Month Free for a Pro AirDNA Subscription. Use code WORKFLOWS at checkout for savings

Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link

—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Ver todos los episodios