Amid the ongoing impact of AI and other disruptors on the workplace, one thing is clear: workers need more than new skills—they also need guidance. In this episode of Work Week, Dr. Kelly Monahan, Managing Director of The Upwork Research Institute, explores why coaching, development, and human-centered learning are more important than ever in an AI-driven world. Drawing on data from Upwork's 2025 In-Demand Skills Report, we dive into the rising demand on the platform for coaching skills, what this says about the state of the modern workforce, and why "learning how to learn" is emerging as a mission-critical skill. You'll discover why coaching is no longer a luxury reserved for executives, but is a strategic imperative for organizations focused on agility, engagement, and long-term growth across the workforce.

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